FAQ
Frequently Asked Questions (FAQ)
Slide Drifting Store
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What countries do you ship to?
We offer worldwide shipping. If your country is not available at checkout, please contact us and we’ll do our best to assist you.
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How long does shipping take?
Shipping time depends on the method selected and your location:
Usually it's 5-7 business days, no holidays.
Shipping times may vary due to customs or local postal delays.
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How can I track my order?
Once your order has shipped, you’ll receive a confirmation email with a tracking number and link. You can use this to track your order anytime.
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Do I have to pay customs or import fees?
Customs duties, taxes, and charges are not included in our prices and may apply depending on your country’s regulations. These fees are the buyer’s responsibility.
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Can I change or cancel my order after placing it?
We process orders quickly, so please contact us as soon as possible if you need to make changes or cancel. Once an order has been shipped, we can no longer make changes or cancellations.
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What should I do if my package is delayed or lost?
First, check your tracking information and contact your local postal service. If there’s still an issue, contact our customer support and we’ll assist you in locating or replacing your order.
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Do you offer returns or refunds?
Yes, we offer a return and refund policy.
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What payment methods do you accept?
We accept major credit cards, debit cards, and other secure payment gateways available at checkout.
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If you have any other questions, don’t hesitate to reach out to us at slidedriftingshop@gmail.com
We’re here to help!